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FAQ
Most common Frequently asked questions
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Is it possible to use a Dutch provider?
Yes, if you're in need of supplier chain that is based in the Netherlands for 100%, we can use a Dutch provider like TransIP.
Which hosting locations are supported?
You can set up an instance in any continent and GitLabHost provides support for the following specific locations: Amsterdam, London, Frankfurt, Bangalore, Singapore, Toronto, New York City and San Francisco.
Can you periodically send a backup to our own AWS S3-bucket?
Yes, we can send you a weekly or monthly backup to your own AWS S3-bucket. Just open a ticket with our support and we will get this sorted. Please don't send the credentials via email.
Is GitLabHost part of GitLab?
No, we’re a separate company, but we are a GitLab Select Partner. We provide GitLab hosting services and are not owned or operated by GitLab Inc. or any of its affiliates.
How do backups work?
We create nightly incremental backups, encrypt them and store them at an off-site location in The Netherlands. Please get in touch with support if you want us to restore a backup.
